Starhotels is a partner of the Volare program by ITA Airways and awards its members 5 Volare points for every euro spent in the hotels in Italy, London and Paris*.
How to get points
The reservation must be made directly by the customer in the following ways:
- on the Starhotels website BOOK NOW;
- at the Starhotels Reservations Center, toll-free number 0080000220011 from Italy, France, Spain, Germany, U.K, from other Countries: 0039-055-36925
(Mon-Fri from 09.00 to 18.00)
Terms and conditions
To earn points, the member will show his/her Volare card at check-in or provide its details at the time of booking, to allow its registration in his/her profile.
Points will be recognized by Starhotels only for stays purchased by Volare members at the eligible rates, i.e. all with the exception of stays purchased through Online Travel Agencies at prepaid rates.
Points will be awarded only for stays including at least one night, only for the single room occupied by the member, and not for additional members in the same room or for multiple rooms booked and/or paid for in the member's name.
The benefits reserved by Starhotels to Volare members cannot be combined with other loyalty programs.
In the event of points not being credited, members can request their credit within 3 months from the check-out date by sending an e-mail to: firstname.lastname@example.org indicating:
- name, surname;
- Volare card number;
- dates of stay.
It is not possible to request points to be credited to other members’ cards.
* except Terme di Saturnia Natural Destination.