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We’re delighted to offer a thoughtful range of services, carefully chosen to enhance your stay.

You’ll find everything you could want from a 4 star hotel in Venice including 24 hour room service, Wi-Fi throughout the hotel and a private water taxi landing stage. And, from our excellent concierge service and laundry and dry cleaning to booking transport, nothing is too much trouble.


24 H Wi-Fi Internet free

The Wi-Fi internet connection is available throughout the whole hotel and rooms. It is totally free.


Express Check-Out

Your time matters to Starhotels. Authorize the charge of your stay to your credit card and save precious time. Please ask for this service at your arrival.


Easybusiness desk

All guests are welcome to use the computer and printer in the Library.


Water taxi landing stage

  • Arrive directly at the hotel from anywhere in Venice.

Limousine Service


Gondolas and water taxis


Safety box

  • You have use of an in-room safe and a safety deposit box at reception.


TV with foreign satellite channels

  • Available in your room or suite.


Starbed and Pillowmania

  • Your Starbed is luxurious and ultra comfortable.
  • The mattress adapts perfectly to your body's weight and is made with layers of luxury goose feather down and fine linens.
  • Take your pick from the pillow menu and enjoy a great sleep.


Le Maschere Restaurant

One of the few restaurants in the city to serve authentic Venetian cuisine. It's exceptionally popular so booking in advance is highly recommended. 

T: +39 041 5200755
Breakfast 7.00 am to 10.30am | Lunch 12.00 - 2.30 pm | Dinner 7.00 -10.30 pm


Canal view bar

  • Gondolas glide past this stunning bar.
  • Opening times: 10.00 am - midnight.


La Fenice Meeting Room

  • Hosts meetings for up to 40 people.


The Altana

Solana is the name of the altana, a typical Venetian roof top terrace. A place where you can enjoy a stunning view of the city, the towers and the roof tops of Venice. A chance to relax under the open sky or to organize a private cocktail up to 50 people.


Private dining room

  • The Room of Mirrors, "Sala degli Specchi" for up to 15 guests.



  • Beautiful and fascinating books for your perusal in a stunning setting.


“Les Clefs D’Or” Concierge service

Contact our Concierge before you arrive and while you're here. We're happy to help with airline, railway and exhibitions/museums/opera tickets, guided tours, car rental, restaurant reservation, babysitting and much more.


Room service

  • Available 24 hours a day.


Laundry / dry cleaning

  • Available from Monday to Saturday.
  • Delivery is guaranteed on the same day before 8:00pm if the collection takes place before 9:00 am, or the next day, if the collection takes place after 9:00 am


Welcome Pets

Small/medium size pets are welcome. The request must be mentioned in the booking request. An extra charge of € 45,00 will be applied at check-out time.
Please contact the hotel directly to acquire further details regarding its pet policy.
Download our policy.


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